Frequently Asked Questions
How do I get started?
Schedule an appointment by calling South Valley Physical Therapy at 303.861.0057. We prefer to book your first appointment at the clinic in Denver, Colorado.
Do I need a doctor’s referral?
You do not need a Doctor’s referral to receive physical therapy. However, your insurance may require a referral or authorization. See “Do you accept my insurance?” below for more information.
Do I have to be in the states of Colorado or Wyoming to use The Dizzy Clinic?
Yes. Currently, Colorado and Wyoming are the only states The Dizzy Clinic is licensed in. You do not have to reside in Colorado or Wyoming, but you do need to be in the state during the video conferencing sessions. (Additional states may be added in the future. Please write to us if you would like to receive videoconferencing in your state.)
I've had vestibular therapy in the past. How is The Dizzy Clinic different?
The Dizzy Clinic specializes in dizziness, vertigo, and imbalance. This is different than most physical therapy clinics which treat a wide variety of problems.
How many treatments will I need?
Every client is unique and treatment sessions will be customized to your needs. The Dizzy Clinic will work to ensure that all sessions are valuable and will guide you to an independent home program as quickly as possible.
How do I know if this service is right for me?
Call us, we will let you know if you are a good candidate for this type of treatment.
Do you accept my insurance?
The Dizzy Clinic has merged with South Valley Physical Therapy which accepts most insurance.
All payments must be made in full at time of service.
Your Health Insurance policy is a contract between you and your insurance provider. It is the client’s responsibility to check whether physical therapy delivered via videoconferencing (Telehealth or Tele-rehabilitation) is covered under your specific plan.
The steps to help you verify whether your therapy visits might be reimbursed are the same steps you would take if you were seeing a therapist in their office. Contact your insurance company and ask the following questions:
Does my plan include benefits for telehealth?
How many visits does my plan include per year?
What is my co-pay or co-insurance?
What is my deductible? Have I met my deductible?
Do I need a referral for Physical Therapy?
I’ve seen exercises on-line, can I just do those?
There are exercises found online for many different vestibular issues. The Dizzy Clinic will provide a customized program for your specific needs.
What is the cost if my insurance doesn’t cover these services?
1 hour $156
45 min $117
30 min $78
Payment is due prior or at time of service. Call 303.861.0057 press 0 to make a payment.